Annual Report

View current and archived Annual Reports.


North Shore Fire/Rescue is a proud recipient of several awards.  

Billing Inquires

For inquires regarding incidents occurring on or after April 1, 2012, please contact EMS Medical Billing at 414-365-9900 or toll free at 866-950-4400.

EMS Research Studies

North Shore Fire/Rescue is a participant in the Resuscitation Outcomes Consortium (ROC) with all other Milwaukee County EMS Agencies.


North Shore Fire/Rescue was organized throughout the years 1992 to 1994.

ISO Rating

Services provided by fire/rescue/emergency medical departments are evaluated and valued by citizens and community members in a number of ways throughout the United States.

Privacy Practices

It is your right as a patient to be informed of the privacy practices of North Shore Fire/Rescue, as well as to be informed of your privacy rights with respect of your personal health information (PHI), as stated in the in HIPAA act of 1996.

Request for Records

Our administrative office in Brown Deer is open Monday through Friday 8:00 a.m. to 4:00 p.m. to accept request for records.

Standards of Cover (PDF)

View Standards of Cover.

Strategic Plan

The North Shore Fire/Rescue Strategic Plan is a tool designed to be a working document prepared and included with specific tools for both short and long term strategic planning.