North Shore Fire/Rescue is committed to providing the best possible service to those who call upon us. To accomplish this, our members must be proficient in the many different facets of service we provide. The Department considers training an extremely important aspect of our service delivery, as it serves as the medium for our members to develop and perfect the skills required to deliver on our commitment.

As part of the Operations Division, the NSFD Training Bureau is managed by Battalion Chief Toby Carlson. A Captain, one on each shift, is responsible for training on his/her shift. Captain Michael Weber is responsible for training on Green Shift, Captain Brian Wisniewski is responsible for training on Red Shift, and Captain Scott Kreuzer is responsible for training on Blue Shift. These individuals develop, prepare and deliver training with the assistance of many members throughout the organization.

The NSFD Training Bureau provides field-level training for current department members. Multiple formats are used for instruction. A department-wide training (DWT) format is utilized for training that is applicable to all members and/or extremely specific in nature. Company-level training formats are used for lessons that can be replicated multiple times and completed in small groups. In addition, the NSFD is proud to announce a new electronic training format that will be launched later in 2012. This web-based system will give NSFD the ability to consistently train 100% of its members and will allow the department to utilize video as an aid in content delivery.

The NSFD Training Bureau also provides fire and EMS training to newly hired firefighters through its Fire Academy. This four week academy runs Monday through Friday from 0800-1730 hrs. Although the schedule is grueling, it provides newly hired firefighters with the skills and knowledge required to become Probationary Firefighters with the NSFD.